{"id":2346,"date":"2023-05-11T11:55:31","date_gmt":"2023-05-11T11:55:31","guid":{"rendered":"https:\/\/www.seanapps.app\/?page_id=2346"},"modified":"2023-05-11T12:01:22","modified_gmt":"2023-05-11T12:01:22","slug":"terms-of-service-pro","status":"publish","type":"page","link":"https:\/\/www.seanapps.app\/en\/terms-of-service-pro","title":{"rendered":"General terms and conditions of sale Seanapps for professionals"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#00006e&#8221; background_enable_image=&#8221;off&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||40vw||false|false&#8221; custom_padding_phone=&#8221;||40vw||false|false&#8221; collapsed=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;50px&#8221; header_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||15px||false|false&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms of use on Seanapps website<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Video&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Pr\u00e9amble<\/h2>\n<p>These terms of use (the\u00a0<strong><em>\u201cToU\u201d<\/em><\/strong>), define the terms and conditions of the use of the site (the\u00a0<strong><em>\u201cSite\u201d<\/em><\/strong>) provided by BENETEAU, a public limited company with a share capital of EUR 8,278,984, registered in LA ROCHE-SUR-YON Trade and Companies\u2019 Register under number 487 080 194, having its registered office at 16 boulevard de la Mer, 85800 SAINT GILLES CROIX DE VIE (FRANCE) (hereinafter the\u00a0<strong><em>\u201cBENETEAU GROUP\u201d<\/em><\/strong>). Any person accessing the Site shall be considered as a<strong><em>\u00a0\u201cUser\u201d<\/em><\/strong>.<\/p>\n<p>The version of the ToU currently online is the only enforceable version for the duration of use of the Site, until a new version replaces it.<\/p>\n<p>These ToU may be amended at any time without notice by BENETEAU GROUP.<\/p>\n<p>By continuing to browse the Site, the User accept without reservation these ToU.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 1 \u2013 Subject<\/h2>\n<p>The purpose of these ToU is to define the terms and conditions under which Users access to the Site.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 2 \u2013 Access to the Site<\/h2>\n<p>Access to the site is given at no charge. However, any connection costs required to connect to the Site are to be borne by the User.<\/p>\n<p>Access to the Site is possible for all Users.<\/p>\n<p>User undertake to use the Site fairly, exclusively in line with its purpose, and in accordance with the legal and regulatory provisions and practices in force, and not to hijack or attempt to hijack any of the functionalities of the Site outside their standard use, as set out in this document.<\/p>\n<p>   [\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>T\u00e9l\u00e9chargement et acc\u00e8s \u00e0 l\u2019Application<\/h2>\n<p>Le t\u00e9l\u00e9chargement et l\u2019acc\u00e8s \u00e0 l\u2019Application est gratuit. Cependant les \u00e9quipements et les \u00e9ventuels frais de connexion pour t\u00e9l\u00e9charger l\u2019Application et s\u2019y connecter sont \u00e0 la charge de l\u2019Utilisateur. L\u2019Application est accessible par tous les Utilisateurs. Cependant, l\u2019acc\u00e8s aux Services est conditionn\u00e9 \u00e0 la cr\u00e9ation d\u2019un Compte et au renseignement par l\u2019Utilisateur de certaines informations, mieux d\u00e9crites ci-apr\u00e8s. La plupart des Services n\u00e9cessitent l\u2019utilisation par l\u2019Utilisateur d\u2019un Bateau Connect\u00e9 \u00e0 un Boitier Connect\u00e9. Dans le cas o\u00f9 aucun Boitier Connect\u00e9 n\u2019est install\u00e9, l\u2019Utilisateur est invit\u00e9 par l\u2019Application \u00e0 en installer un, notamment aupr\u00e8s du Concessionnaire Attitr\u00e9. Dans le cas o\u00f9 l\u2019Utilisateur dispose d\u00e9j\u00e0 un Bateau Connect\u00e9, il peut acc\u00e9der aux Services Offerts\u202fmais est invit\u00e9 par l\u2019Application \u00e0 souscrire aux Services Premium pour une utilisation plus compl\u00e8te de l\u2019Application.<\/p>\n<p>  [\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 3 \u2013 Site contents \u2013 Intellectual property<\/h2>\n<p>All data of any kind, including text, articles, questionnaires, graphics, logos, icons, images, audio or video clips, photographs, trademarks, software and site features appearing on the Site are necessarily protected by copyright, trademark law and all other intellectual property rights, and are owned by BENETEAU GROUP or any third party that has authorised GROUP BENETEAU to use them. No part of the site may be used, reproduced, represented, distributed, decompiled, indexed or extracted by any technical protocol without BENETEAU GROUP\u2019s prior written consent.<\/p>\n<p>BENETEAU GROUP prohibits any User from extracting, by permanent or temporary transfer, all or a qualitatively or quantitatively substantial portion of the content of the Site\u2019s databases to another medium, by any means and in any form whatsoever.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 5 \u2013 Guarantees and liabilities<\/h2>\n<p>BENETEAU GROUP shall not be liable for any indirect, incidental or consequential loss or damages, in each case whether foreseeable or unforeseeable, that the User or a third party may suffer or incur, including loss of earnings or profits and loss of data or property, including the costs of recovery, reproduction, and repair for such losses, resulting from the use of the Site.<\/p>\n<p>BENETEAU GROUP shall not be liable for any damage caused by a User or a third party including the partners, or due to force majeure, understood as meaning any event recognised as such by French law and jurisprudence, as well as any blockage or slowing of the electricity and\/or telecommunications networks.<\/p>\n<p>  [\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 6 \u2013 Personal data<\/h2>\n<p>For more information about the collection and processing of personal data, the use of cookies and the rights available to Users in accordance with the applicable regulations on the protection of personal data, users should refer to the personal data policy, available on the Site.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 7 \u2013 Hyperlinks<\/h2>\n<p>Any hyperlink link to the Site is prohibited without prior written authorization from BENETEAU GROUP.<\/p>\n<p>BENETEAU GROUP reserves the right to withdraw this authorization at any time and to remove the link if the User does not comply with the applicable legislation or if the link does not comply with these ToU and other BENETEAU GROUP policies.<\/p>\n<p>The Site may contain hyperlinks redirecting the User to third-party websites that are not published by BENETEAU GROUP. BENETEAU GROUP has no control over the latter websites and may not under any circumstances be held liable for the content published on these third-party websites or for any damage or harm arising from arising from browsing these websites.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 8 \u2013 Applicable law and competent jurisdiction<\/h2>\n<p>These ToU are subject to French law.<\/p>\n<p>Consumers Users may submit to mediation any dispute arising from the use of the Site.<\/p>\n<p>In the event of a claim that has not been resolved amicably with BENETEAU GROUP, and in accordance with article L. 612-1 of the French Consumer code, the consumer User may have recourse free of charge to the CM2C mediation service, of which BENETEAU GROUP adhered:<\/p>\n<ul>\n<li><strong>By filling in the following form :<\/strong>\u00a0<a href=\"https:\/\/cm2c.net\/declarer-un-litige.php\">Centre de la M\u00e9diation de la Consommation de Conciliateurs de Justice (cm2c.net)<\/a>\u00a0<strong>;<\/strong><br \/><strong>or<\/strong><\/li>\n<li><strong>By email :<\/strong>\u00a0<a href=\"mailto:cm2c@cm2c.net\">cm2c@cm2c.net<\/a>\u00a0<strong>;<\/strong><br \/><strong>or<\/strong><\/li>\n<li><strong>By post : CM2C, 14 rue Saint Jean, 75017 PARIS.<\/strong><\/li>\n<\/ul>\n<p>Regardless of how the mediator is contacted (by post or email), the request must contain the following information in order to be processed promptly: postal, email and telephone contact details of the User, as well as BENETEAU GROUP\u2019s name and address, a brief statement of facts and proof of prior steps taken with BENETEAU GROUP. However, the dispute will not be considered if the request is manifestly unfounded or abusive; if the dispute has been previously considered or is currently under consideration by another mediator or by a court; if the Individual User submitted their request to the mediator more than one year after submitting their written complaint to BENETEAU GROUP; if the dispute does not fall within the mediator\u2019s area of expertise; or lastly, if the Individual User does not prove that they have made a prior attempt to resolve the dispute directly with BENETEAU GROUP by submitting a written complaint.<br \/>Users may also use the EU\u2019s online mediation service available at:<\/p>\n<p><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=EN\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=EN<\/a>.<\/p>\n<p>The above provisions do not limit the right of Users to bring proceedings before the courts.<\/p>\n<p>Any dispute with a professional User resulting from the use of the Site shall be submitted to the Commercial Court of NANTES (FRANCE), including in the event of an emergency, the introduction of third parties or multiplicity of defendants.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 9 \u2013 Contact<\/h2>\n<p>For any questions or requests for information about the Site, Users may send an email to:\u00a0<a href=\"mailto:contact@seanapps.fr\">contact@seanapps.fr<\/a>.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 10 \u2013 Garanties &amp; Responsabilit\u00e9s du GROUPE BENETEAU<\/h2>\n<h3>10.1. A l\u2019\u00e9gard des informations et contenus relatifs aux fonctionnalit\u00e9s de messagerie et de stockage<\/h3>\n<p>Les informations et contenus (informations, textes, photographies, images, messages, ou tous autres \u00e9l\u00e9ments susceptibles d\u2019\u00eatre \u00e9chang\u00e9s et\/ou publi\u00e9s par le Concessionnaire Attitr\u00e9 et\/ou l\u2019Utilisateur, et\/ou stock\u00e9s par l\u2019Utilisateur au sein de l\u2019Application) ne sont pas contr\u00f4l\u00e9s en amont par le GROUPE BENETEAU avant leur communication\/publication\/stockage. En revanche, l\u2019Utilisateur est inform\u00e9 que les informations et contenus communiqu\u00e9s et\/ou publi\u00e9s par le Concessionnaire Attitr\u00e9 sont susceptibles d\u2019\u00eatre contr\u00f4l\u00e9s a posteriori par le GROUPE BENETEAU. En sa qualit\u00e9 d\u2019h\u00e9bergeur de ces informations et\/ou contenus mis en ligne par le Concessionnaire Attitr\u00e9 par l\u2019interm\u00e9diaire de l\u2019Application, le GROUPE BENETEAU est soumis au r\u00e9gime de responsabilit\u00e9 att\u00e9nu\u00e9e pr\u00e9vu aux articles 6.I.2 et suivants de la loi n\u00b02004-575 du 21 juin 2004 pour la Confiance dans l\u2019\u00c9conomie Num\u00e9rique. Le GROUPE BENETEAU se r\u00e9serve donc le droit, dans ce cadre, de supprimer les informations et\/ou contenus manifestement illicites qui lui seront notifi\u00e9s.<\/p>\n<h3>10.2 En cas d\u2019inex\u00e9cution de ses propres obligations<\/h3>\n<p>Le GROUPE BENETEAU ne sera responsable que des dommages directs subis par les Utilisateurs, dont il sera \u00e9tabli qu\u2019ils r\u00e9sultent de l\u2019inex\u00e9cution de ses obligations. Le GROUPE BENETEAU ne pourra \u00eatre tenu responsable en cas de dommage subi par l\u2019Utilisateur pour des raisons ind\u00e9pendantes et non imputables au GROUPE BENETEAU et ses obligations au titre des pr\u00e9sentes CGU-CGV. Il peut s&#8217;agir notamment des cas suivants\u202f: des dommages qui r\u00e9sulteraient du fait de l\u2019Utilisateur, de difficult\u00e9s inh\u00e9rentes du r\u00e9seau Internet et plus g\u00e9n\u00e9ralement des r\u00e9seaux de t\u00e9l\u00e9communication, quelle que soit leur nature, du fait d\u2019un tiers ou d\u2019un cas de force majeure (telle que d\u00e9finie par l\u2019article 1218 du Code civil); des dommages qui r\u00e9sulteraient du non-respect par l\u2019Utilisateur des CGU-CGV, de l\u2019usage frauduleux ou abusif des Services par l\u2019Utilisateur, de la compromission par l\u2019Utilisateur de la confidentialit\u00e9 de ses donn\u00e9es d\u2019identification\u202f; toute inexactitude ou non-conformit\u00e9 des informations contenues dans l\u2019Application et\/ou concernant les Services, qui n\u2019incomberait pas au GROUPE BENETEAU. Le GROUPE BENETEAU ne pourra \u00eatre tenu responsable des dommages indirects r\u00e9sultant de l\u2019utilisation de l\u2019Application, ceux-ci \u00e9tant d\u00e9finis de fa\u00e7on non-limitative comme les pertes d\u2019exploitation (chiffre d\u2019affaires, revenus ou b\u00e9n\u00e9fices), les pertes d\u2019opportunit\u00e9s, les pr\u00e9judices d\u2019image ou de r\u00e9putation, pr\u00e9judice commercial ou \u00e9conomique ainsi que de toute perte de donn\u00e9es subie par l\u2019Utilisateur, m\u00eame si elle est du fait du GROUPE BENETEAU. En tout \u00e9tat de cause, compte tenu de la r\u00e9partition des risques entre le GROUPE BENETEAU et l\u2019Utilisateur, la responsabilit\u00e9 totale du GROUPE BENETEAU sera limit\u00e9e au montant du Service fourni \u00e0 titre on\u00e9reux ayant occasionn\u00e9 le dommage, en cas de dommage survenu \u00e0 cette occasion.<\/p>\n<h3>10.3. A l\u2019\u00e9gard des d\u00e9cisions que l\u2019Utilisateur pourrait prendre suite \u00e0 l\u2019utilisation de l\u2019Application<\/h3>\n<p>L\u2019Application doit \u00eatre consid\u00e9r\u00e9e comme un outil d\u2019aide \u00e0 la prise de d\u00e9cision par l\u2019Utilisateur. Quelles que soient les informations communiqu\u00e9es via l\u2019Application, l\u2019Utilisateur devra se r\u00e9f\u00e9rer aux pr\u00e9conisations dispens\u00e9es par le constructeur du Bateau Connect\u00e9 et effectuer les visites d\u2019entretien courant et\/ou les r\u00e9parations qui s\u2019av\u00e9reraient n\u00e9cessaires. Compte tenu de la nature de ces Services, l\u2019Utilisateur reconnait que toute d\u00e9cision qu\u2019il serait amen\u00e9 \u00e0 prendre, quelle qu\u2019elle soit, le sera de mani\u00e8re autonome et ind\u00e9pendante des Services fournis par le GROUPE BENETEAU au titre des pr\u00e9sentes CGU-CGV et\/ou des services fournis par le Concessionnaire Attitr\u00e9. Par cons\u00e9quent, le GROUPE BENETEAU ne pourra \u00eatre tenu responsable de tout dommage r\u00e9sultant de la relation entre l\u2019Utilisateur et le Concessionnaire Attitr\u00e9 et\/ou tout tiers.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 11 \u2013 Donn\u00e9es \u00e0 caract\u00e8re personnel<\/h2>\n<p>Pour en savoir plus sur la collecte et le traitement des donn\u00e9es \u00e0 caract\u00e8re personnel, l\u2019utilisation des cookies et conna\u00eetre les droits dont il dispose conform\u00e9ment \u00e0 la r\u00e9glementation applicable en mati\u00e8re de protection des donn\u00e9es \u00e0 caract\u00e8re personnel, l\u2019Utilisateur peut se reporter \u00e0 la politique de protection des donn\u00e9es \u00e0 caract\u00e8re personnel, accessible sur l\u2019Application et\/ou le Site.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 12 \u2013 Liens hypertextes<\/h2>\n<p>Les liens vers un site internet diffusant des informations \u00e0 caract\u00e8re illicite, violent, pol\u00e9mique, pornographique, x\u00e9nophobe et\/ou portant atteinte au droit de propri\u00e9t\u00e9 intellectuelle d\u2019un tiers et\/ou portant atteinte \u00e0 l\u2019image et\/ou \u00e0 la r\u00e9putation du GROUPE BENETEAU sont prohib\u00e9s. Tout lien hypertexte pointant vers l\u2019Application est interdit sans autorisation \u00e9crite et pr\u00e9alable du GROUPE BENETEAU. Le GROUPE BENETEAU se r\u00e9serve le droit de retirer \u00e0 tout moment cette autorisation et supprimer le lien si l\u2019Utilisateur ne respecte pas la l\u00e9gislation applicable ou si le lien n\u2019est pas conforme aux pr\u00e9sentes CGU-CGV et autres politiques du GROUPE BENETEAU. L\u2019Application peut contenir des liens hypertextes redirigeant l\u2019Utilisateur vers des sites internet tiers qui ne sont pas \u00e9dit\u00e9s par la Soci\u00e9t\u00e9. Le GROUPE BENETEAU n\u2019exerce aucun contr\u00f4le sur ces derniers sites et ne pourra en aucun cas voir sa responsabilit\u00e9 engag\u00e9e pour le contenu publi\u00e9 sur les sites tiers ou pour tout dommage ou pr\u00e9judice d\u00e9coulant de la navigation sur ces sites.<\/p>\n<p> [\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 13 \u2013 Droit applicable et tribunal comp\u00e9tent<\/h2>\n<p>Les pr\u00e9sentes CGU-CGV sont soumises \u00e0 la loi fran\u00e7aise.<\/p>\n<p>Les Utilisateurs peuvent soumettre \u00e0 la m\u00e9diation tout diff\u00e9rend ou litige r\u00e9sultant de l\u2019utilisation de l\u2019Application ou des Services.<\/p>\n<p>En cas de r\u00e9clamation non r\u00e9solue amiablement par le service client, et conform\u00e9ment \u00e0 l\u2019article L. 612-1 du Code la consommation, l\u2019Utilisateur consommateur peut recourir gratuitement au service de m\u00e9diation CM2C, auquel le GROUPE BENETEAU est adh\u00e9rent :<\/p>\n<p>En remplissant le formulaire en ligne\u202f: Centre de la M\u00e9diation de la Consommation de Conciliateurs de Justice (cm2c.net)\u202f; ou<\/p>\n<p>Par courrier \u00e9lectronique\u202f: cm2c@cm2c.net\u202f; ou<\/p>\n<p>Par courrier postal\u202f: CM2C, 14 rue Saint Jean, 75017 PARIS.<\/p>\n<p>Quel que soit le moyen utilis\u00e9 pour saisir le m\u00e9diateur (courrier, email), la demande doit contenir les \u00e9l\u00e9ments suivants pour \u00eatre trait\u00e9e avec rapidit\u00e9 : coordonn\u00e9es postales, email et t\u00e9l\u00e9phoniques de l\u2019Utilisateur, ainsi que les nom et adresse du GROUPE BENETEAU, un expos\u00e9 succinct des faits et une preuve des d\u00e9marches pr\u00e9alables effectu\u00e9es aupr\u00e8s du GROUPE BENETEAU. Le litige ne pourra toutefois pas \u00eatre examin\u00e9 lorsque la demande est manifestement infond\u00e9e ou abusive, lorsque le litige a \u00e9t\u00e9 pr\u00e9c\u00e9demment examin\u00e9 ou est en cours d&#8217;examen par un autre m\u00e9diateur ou par un tribunal, si l\u2019Utilisateur a introduit sa demande aupr\u00e8s du m\u00e9diateur dans un d\u00e9lai sup\u00e9rieur \u00e0 un an \u00e0 compter de la r\u00e9clamation \u00e9crite effectu\u00e9e aupr\u00e8s du GROUPE BENETEAU, si le litige n&#8217;entre pas dans le champ de comp\u00e9tence du m\u00e9diateur, ou enfin si l\u2019Utilisateur ne justifie pas avoir tent\u00e9, au pr\u00e9alable, de r\u00e9soudre son litige directement aupr\u00e8s du GROUPE BENETEAU par une r\u00e9clamation \u00e9crite.<\/p>\n<p>Les Utilisateurs peuvent \u00e9galement avoir recours \u00e0 la m\u00e9diation en ligne de l\u2019Union Europ\u00e9enne accessible sur le site suivant : https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=FR.<\/p>\n<p>Les dispositions ci-dessus ne sauraient limiter le droit des Utilisateurs \u00e0 saisir les tribunaux.<\/p>\n<p>Tout litige d\u00e9coulant de l\u2019utilisation du Site avec un Utilisateur sera soumis aux tribunaux comp\u00e9tents du ressort de la Cour d\u2019Appel de NANTES, y compris en cas d\u2019urgence, d\u2019appel en garantie ou de pluralit\u00e9 de d\u00e9fendeurs.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Article 14 \u2013 Contactez le GROUPE BENETEAU<\/h2>\n<p>Pour toute question ou demande d\u2019information sur l\u2019Application et\/ou les Services l\u2019Utilisateur peut envoyer un message au support utilisateur du GROUPE BENETEAU, \u00e0 l\u2019adresse suivante\u202f: contact@seanapps.fr.<\/p>\n<p>  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